Below you'll find a list of all posts that have been tagged as “Twine”
Description I designed this course with the head of Independent Living Alternatives (ILA) as induction training for potential personal assistants to disabled people. It’s an intensive 2-week online course, mixing self-study units, branching scenarios, and structured discussion activities — all hosted in Moodle. The course has now been delivered to thousands of learners in small cohorts of 20 or less. …
Description Training for concierge team members employed by a major chain of UK shopping malls. The training aimed to equip learners with the skills and awareness to provide an inclusive service to disabled shoppers. My role I worked with a subject matter expert to script several branching scenarios that would challenge the learners to respond to a realistic situation and ‘learn …
Description Part of a series of ‘difficult conversation’ branching scenarios. This one aims to help union reps practice communication with workers who may have been influenced by the far right. It introduces techniques reps can use to encourage a person to explore their concerns, and to challenge them without alienating them further. This guide has been distributed as a short …